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What is Guardia Surface Protection?
Guardia is a multi-layered, reusable surface protection mat designed to protect floors and hard surfaces from tools, debris, paint, liquids, dirt, and other job site hazards.
What surfaces can Guardia be used on?
Guardia® can be used on flooring, stairs, countertops, appliances, tables, furniture, plumbing fixtures, and many other hard surfaces commonly found on residential and commercial job sites.
What are the main benefits of using Guardia?
Guardia is waterproof, breathable, tear resistant, anti-slip, flexible, reusable, and easy to install. Its self-adhesive backing helps keep it securely in place while helping save installation time.
What is the difference between Guardia and Guardia Pro?
Guardia Pro is designed with an additional special absorbent layer on top of the woven material so that liquids do not pool on top while still giving it breathability and extra tearing and tensile strength.
How is Guardia installed?
Simply roll out the mat, overlap sections by approximately 4 inches (10 cm), and shape it around corners, frames, stairs, and baseboards as needed. For added security, taping the start and end of the rolls is recommended.
Do surfaces need to be prepared before applying Guardia?
Surfaces should be clean and dry before installation to ensure optimal adhesion and maximize the product's reusability.
What temperature and humidity conditions are recommended for use?
For best performance, Guardia should be used in environments between 50–86°F (10–30°C) with humidity levels below 60%.
How long can Guardia remain installed on unfinished surfaces?
To help ensure clean removal and reduce the possibility of adhesive residue, Guardia should not remain on unfinished surfaces for more than 60 consecutive days.
Can Guardia be used over freshly treated or solvent-based surfaces?
No. Guardia should not be applied to surfaces treated with solvent-based products until those materials are fully cured according to the manufacturer's recommendations and no longer emit solvent vapors.
Can Guardia be used with heated floors?
No. Floor heating systems should always be turned off before installing or using Guardia.
Is Guardia recommended for concrete or cement floors?
Guardia is not recommended for cement or concrete surfaces. Due to the mineral and polymer content of these surfaces, the adhesive layer may leave residue or may not adhere as effectively.
Can Guardia be reused?
Yes. Guardia is designed as a reusable protection solution. Cleaning the underlying surface before installation helps maintain adhesive performance for repeated use.
How many times can Guardia be re-used?
Re-using Guardia depends on many factors. If the previous job site has been properly prepared per the recommendations, the roll can be used many, many times. However, once items are spilled or the product becomes stained, re-rolling the Guardia will transfer the stain / liquid from the FRONT of the roll to the BACK of the roll, and as such will be an issue when relaid. These are considerations to keep in mind as to when the right time is to replace your Guardia protection mat.
Can Guardia be exposed to direct sunlight?
Extended exposure to direct sunlight is not recommended, as prolonged UV and heat exposure may impact performance over time.
Can heavy objects be left on top of Guardia?
Heavy objects should not remain directly on the protection mat for more than 24 hours continuously, as prolonged pressure may affect the material or adhesive performance.
How should adhesive residue or surface marks be cleaned?
If environmental conditions or extended use affect adhesion, surfaces can typically be cleaned using a soft cloth, lukewarm water, and a small amount of neutral pH soap.
Are there any safety precautions when using Guardia?
Yes. Guardia should be kept away from open flames and heat sources at all times.
Is Guardia slip-resistant for crew safety?
Yes. Guardia features an anti-slip top layer designed to provide safe footing for workers moving across the protected surface. As with any job-site product, always follow your site's PPE and walking-surface safety requirements.
Is Guardia safe to use indoors with ventilation?
Yes. Guardia is designed for residential and commercial interior job sites and does not emit solvent vapors. Standard job-site ventilation practices are recommended whenever paint, adhesives, or coatings are in use nearby.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are processed securely through Shopify Payments.
Can I change or cancel my order after placing it?
Contact us within 1 business hour of placing your order at guardia@anatolia.com or +1 905 771 3800. Once an order has been picked or shipped, changes are no longer possible, but it can still be returned per our return policy.
Will I receive an order confirmation?
Yes. An order confirmation email is sent immediately after checkout, and a shipping confirmation with tracking is sent once the order leaves our warehouse. Check your spam folder if you don't see it within 10 minutes.
Where do you ship?
We ship across Canada and the continental United States from our Vaughan, Ontario warehouse and Savannah, Georgia warehouse.
How long does shipping take?
A: Standard transit is 2–5 business days within Canada and 3–7 business days to the US after order processing (1–2 business days). LTL freight shipments for full-box orders typically take 4–10 business days.
Who is the shipping carrier?
Single-roll and small parcel orders ship via FedEx Home Delivery or UPS Ground. Full-box and bulk orders ship via LTL freight carriers.
How do I track my order?
Tracking is included in the shipping confirmation email sent when your order leaves the warehouse. You can also log into your account at guardiasurfaceprotection.com to view current order status.
My package arrived damaged or is missing — what do I do?
Email us at guardia@anatolia.com within 7 days of delivery with your order number and photos of the damage and packaging. We'll arrange a replacement or refund and file the carrier claim on your behalf.
What is your return policy?
Unused, unopened rolls in original packaging may be returned within 30 days of delivery for a full refund of the product price. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
How do I start a return?
Email guardia@anatolia.com with your order number and reason for return. We'll issue an RMA number and the return address. Returns received without an RMA may experience refund delays.
When will I receive my refund?
Once we receive and inspect the returned product, refunds are issued to the original payment method within 5–10 business days. You'll receive an email confirmation when the refund is processed.
Do you offer bulk or contractor pricing?
Yes. Guardia is sold in full boxes of 23–30 rolls for contractor-volume pricing. Box-quantity pricing is shown on each product page, and additional volume discounts are available for project-scale orders — email guardia@anatolia.com for a custom quote.
Do you offer Net payment terms for businesses?
Net terms are available for qualifying B2B and contractor accounts on an application basis. Contact guardia@anatolia.com to start the credit application process.
Where else can I buy Guardia in person?
Guardia is available through select retail and distribution partners across North America. Contact us for the nearest stocking location.
Do I need an account to place an order?
No. Guest checkout is fully supported. Creating an account lets you save shipping addresses, view order history, and re-order quickly — recommended for contractors placing repeat orders.
How do I update my shipping address or email?
Log into your account at guardiasurfaceprotection.com and edit your profile. For changes to an order already placed, contact us immediately at guardia@anatolia.com.
How can I track my order?
Once you order has been shipped, you will receive a confirmation email that includes a tracking number in it. Using that tracking number. You can use this number to monitor your shipment’s progress.
How can I reach Guardia customer support?
Email guardia@anatolia.com or call +1 905 771 3800, Monday to Friday, 9:00 AM – 5:00 PM ET. Our team typically responds to emails within 1 business day.
Where is Guardia made and shipped from?
Guardia is a product of Anatolia Tile & Stone Inc., headquartered at 8300 Huntington Road, Vaughan, Ontario L4H 4Z6, Canada. Online orders ship from our Vaughan and Savannah warehouses.
Is there a contact form I can use to reach?
Yes, please use our contact form to reach to us. Click here for the form.